FAQs

Here is a list of Frequently Asked Questions concerning dining on campus. If you don't find the answer to your question, please send an email to sturgis-elizabeth@aramark.com and we'll get back to you as soon as possible.

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Meal Plans

What type of Meal Plans do you offer?

We offer a variety of meal plans to meet your on campus dining needs. Meal plans are convenient and affordable for any student. It helps save time that may be used for studying or other activities. We offer a wide variety of dining options and locations that provide a comfortable atmosphere to congregate with friends. Check out our Meal Plan page for a full list of offerings.

What type of Meal Plan is recommended?

Depending on your class year, where you live, and how much you are on campus, our recommendations may vary. If you need help choosing a plan, give us a call at 864.656.2295 or email sturgis-elizabeth@aramark.com.

First-year students living in a traditional residence hall on campus are required to choose an Unlimited meal plan for their first two semesters.

How can I purchase a Meal Plan?

Fall 2017 Meal Plan Selection
 

Now through 7/9 at 12:00pm: Sign up through housing site (for on-campus) or the '2017-2018 Meal Plan Request' form (for off-campus).  

Week of 7/24: Once iRoar opens, Meal Plan sign up available through iRoar > Optional Fees.

8/14 - 9/8: Bridge students can purchase a meal plan at TigerOne office.

8/23: iRoar > Optional Fees closes at 4:30pm. This is the last day to drop or downgrade a meal plan without a fee. After this date, students must wait until meal plan change week (week of 9/4).

8/24 - 9/1: Students can purchase their meal plan at Student Financial Services, G-08 Sikes Hall, open Monday - Friday, 8:00am - 4:30 pm. No changes to current selection.

9/4 - 9/8: Add or change your meal plan at the TigerOne office, open Monday - Friday, 8:00am - 4:30 pm. A $40 fee will be applied for meal plan downgrades. 

9/11: Meal plans are now sold online at t1online.app.clemson.edu.

Fall meal plans and Paw Points will be available beginning 8/18.

Before purchasing a meal plan, please be sure to check out our FAQs and Terms and Conditions.



Bridge Student Meal Plan Sign Up

8/14 - 9/8: Bridge students can purchase a meal plan at TigerOne office.

9/11: Meal plans are now sold online at t1online.app.clemson.edu.

Are Meal Plans required?

First-year students who live in University Housing (excluding Lightsey Bridge I, Lightsey Bridge II, Calhoun Courts, and Thornhill Village) are required to select one of the Unlimited meal plans for the first two semesters. Continuing Students and Commuters may select any of the meal plan choices. 

When I have a problem with my meal plan or Paw Points, who do I contact?

If you have any questions or issues regarding your meal plan or Paw Points, please call 864-656-2295 or email Liz Sturgis at sturgis-elizabeth@aramark.com.

What do I need to know before selecting a Meal Plan?

Prior to selecting a meal plan, it is strongly recommended to review all Policies, Terms and Conditions.

When does my Meal Plan begin and end?

Meal plans begin the first day of move-in weekend and expire after the last meal is served the day of graduation each semester. Meal plans do not cover meals during winter break. Separate meal plans can be purchased for summer.

May I change or drop my meal plan?

During the semester, there is one specific week to drop of downgrade a meal plan. It is strongly recommended to review the Terms and Conditions before you purchase a meal plan.
 
Drop/Downgrade (September 4-8): Students may purchase or change their meal plan in person at the TigerOne Card Office, 111 Hendrix Student Center, open Monday – Friday, 8:00 am – 4:30 pm. At this time, a $40 administrative fee will be applied to meal plan cancellations or downgrades. First-year students will not be eligible to drop their meal plan or downgrade to a block meal plan.
 
Upgrade (Starting September 4): Students may upgrade their meal plan throughout the semester in person at the TigerOne Card Office, 111 Hendrix Student Center, open Monday – Friday, 8:00 am – 4:30 pm.
 
After the specified drop/downgrade week concludes, an appeals form must be submitted by the student for cancellations. The appeal will only be accepted if certain conditions are met in accordance to University Housing & Dining policy. No appeals will be accepted within the last six weeks of the semester. Click here to link to the appeals process submission form.

Can I carry meals over to the next semester?

No, all meals swipes, including guest meals will expire at the end of each semester. Paw Points will continue to rollover from semester to semester.

How do I get into the dining locations once I have purchased my Meal Plan?

Within 24 hours, your Student ID card will be activated with your meal plan. Present your card to the cashier in the dining hall, and you are all set!

Can I purchase a Clemson Meal Plan if I am a Bridge Student?

Yes. Bridge students can purchase a Clemson Meal Plan to use at dining locations on Clemson University's campus. Beginning August 14, Bridge students can select their meal plan in person at the TigerOne Card Office, 111 Hendrix Student Center, open Monday – Friday, 8:00 am – 4:30 pm. Beginning September 11, meal plans may be purchased online at the TigerOne Online Store.

 

Prior to purchasing, please take into consideration that all meal plan purchases made by a Bridge student must be paid in full and cannot be dropped, downgraded or refunded once purchased. Please note that the purchased meal plan and Paw Points may only be used on Clemson University's campus.

May I eat in the dining hall even if I don't have a Meal Plan?

2017 - 2018 Dining Hall Walk-In Rates:
     •  Breakfast: $7.50 plus tax
     •  Lunch: $10.50 plus tax
     •  Dinner: $11.00 plus tax

What are Paw Points?

Paw Points are accepted as payment at all on-campus dining locations. They are a purchased value loaded on your TigerOne Card and swiped at the register to make purchases at on-campus dining locations. There is no minimum balance, over draft fees, or hassle of carrying around cash or multiple cards. One Paw Point = $1.00.

How do I get Paw Points?

Certain meal plans come pre-loaded with a specific amount of Paw Points. Paw Points can be purchased by clicking here.

Where can I view my Paw Points balance?

You may check your balance online or ask a cashier before swiping your TigerOne Card for payment at a register.

What do I do if my Paw Points are about to run out?

You can reload your Paw Points at any time! Take advantage of the 5% discount when you purchase 100 or more Paw Points.  Paw Points can be purchased by clicking here, then click "Deposits".

What if I lose my TigerOne Card?

Front of sample TigerOne Card

Report your lost card to TigerOne Card Services immediately. Suspend your card at the TigerOne Online Portal or call the TigerOne Card Office at 864.656.0763.

Can I treat a friend to a meal?

Unlimited meal plans come with guest meals that you may use for a friend or family member in our dining halls. Also, you can always treat a friend or family member using Paw Points.

May I take food out of the dining hall?

Meal plan members are allowed to take one to-go meal per meal period (breakfast, lunch and dinner) in one of our reusable To-Go Boxes. 

 

Food may only be taken out of the dining halls by participating in our Reusable To-Go Box Program. The program is free to join for meal plan members and $5 to join per semester for those that are not meal plan members. As a participant of the to-go box program, you will be given a dishwasher-safe, reusable to-go box to use when choosing to take a meal out of one of our dining halls. Simply bring back the used to-go box and exchange it for a clean one to use then or a key tag to exchange for use later. We ask that all participants in the Reusable To-Go Box Program make a reasonable effort to only take the amount of food they need to satisfy one meal solution. Check out our other sustainable initiatives!

What is Tapingo?

Tapingo Logo

Avoid the line with Tapingo. Tapingo is a mobile ordering app that is available from the App Store and Google Play. Once downloaded, you can sync with your TigerOne account. Then you are ready to order from your phone and pay with Paw Points. Use Tapingo at almost all of our restaurants and coffee shops on campus.

Where can I find info about upcoming events and promotions?

Like us on Facebook for updates on events, products, and promotions! Receive info on events like:
• Student Appreciation Dinner every fall semester
• Clemson Home Picnic every spring semester
• Themed lunch or dinner events throughout the semester in the dining halls
• Nutrition tablings and chef demos
• Various Meal Plan promotions such as free Starbucks for the semester
• Food court and POD market limited time offers across campus
Following us on Facebook is a great way to make recommendations for future dining events and promotions!

Follow us on Twitter and Instagram @ClemsonDining for instant dining updates on events, hours, promotions, and more! This is the perfect way to receive and share creative ideas on how to spice up food on campus, give general feedback, and connect with your campus dining team!

Where can I find more info on nutrition?

The Healthy for Life wellness walls are located at The Fresh Food Company and Schilletter dining halls. They are packed with nutrition handouts and brochures for students to review. Throughout the semester our Registered Dietitian hosts a variety of events that promote nutrition education and eating a well balanced diet. We also encourage students that are seeking nutrition information to reach out directly to our Registered Dietitian by emailing nutrition@clemson.edu to schedule a consultation.

For more on Nutritional Information and Healthy for Life initiatives, visit our Eat Well section.

How do I find more about Nutritional Information?

View Menu

Visit our online menus to view daily items at our two dining halls. Each item is assigned a Just4U nutrition icon that lets students know more about what they are eating. This an excellent way for students who are vegetarian or vegan to identify suitable menu options in advance.

For those who are calorie conscious, our Comparison Box and Nutritional Calculator helps determines which menu items are lower in calories, saturated fat, cholesterol, and sodium.

Eat Well with Clemson Home is a voluntary wellness program for all Clemson students. The program is designed to help students eat healthier in our dining halls through guidance from our Registered Dietitian. The program consists of healthy activities like attending a nutrition event and setting an individual nutrition SMART goal. Sign up today by emailing our Registered Dietitian at nutrition@clemson.edu.

 

For more on Nutritional Information and Healthy for Life initiatives, visit our Eat Well section.

What if I have a food allergy?

Our Registered Dietitian specializes in allergen management and offers one-on-one consultations as well as a review of dining options that accommodate students with food allergies. Contact our Registered Dietitian, Martha Green, at nutrition@clemson.edu or 864-656-9424, for more information.